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Kellythorpe, Driffield (YO25), YO25 9DJ

Customer Service Administrator | Rydale Clothing

Job Details

Salary £4.05 to £7.50 / hr
Working Hours Part Time
Time Scale Seasonal

Be part of our exciting expansion into online retail!

Seasonal Temporary Part Time Contract 20hrs over 5 days per week. May 2017 to January 2018 (additional hours may be required during busy periods)
Must be flexible and available between 8am and 5.30pm and plus Saturdays on a rota basis.

We require an enthusiastic and dynamic individual who prides themselves on delivering professional customer service in a rapidly growing online retail business.

The job role:

Customer Relations & Administration

  • Responding to customer queries via email & phone.
  • Be responsible for issuing refunds & resends where appropriate.
  • Use our stock control system to assist with product based queries.
    Training will be provided.
  • Use effective correspondence to deliver a prompt service.  
  • Issue web orders to our warehouse team.
  • Returns process- training given.

Your Skills and Abilities

  • People and interpersonal skills.
  • Have excellent grammar, spelling and attention to detail.
  • The ability to understand others and be understood.
  • Computer literacy.
  • Operate our stock control system (training provided)
  • Understand the world of retail.

Other duties may include occasional tasks of packing products and dealing with couriers.

Staff Discount after a 6 week induction period

Please send your CV and covering letter/email to: traceyw@yorkshiretrading.com